Client Support Assistant, Barnsley – Essential Recruitment – Barnsley

Essential Recruitment

Client Support Assistant

We are currently recruiting an ambitious Client Support Assistant to join our client based in Barnsley town centre.

The role involves working within a busy payroll environment assisting the team to fully register new workers each week, whilst also liaising with clients in various industry sectors.


  • Immediate start
  • Temp to perm position – long term contract available
  • £9.50 per hour
  • Monday to Friday between 8.30am – 5pm
  • Training on various cloud-based systems and compliance
  • Hybrid working option (upon passing probation period)
  • Access to employee health & wellbeing services (upon passing probation period)
  • Modern, open-plan office setting with good transport links and parking
  • Main duties of the job:

  • Handling large volume of inbound and outbound calls.
  • Using email, SMS, WhatsApp and live web-chat to communicate with clients.
  • Dealing with basic registration and payroll queries.
  • Working with an online ‘ticket’ system for customer support.
  • Registering personal details accurately and inputting data into a CRM.
  • Sending out terms and conditions for electronic signature.
  • Carrying out compliance checks including Right to Work in the UK/ID verification.
  • Cross-referencing data which has been inputted.
  • Skills Required

  • Full working knowledge of Microsoft Office including Excel, Word and Outlook is required.
  • Previous admin, recruitment or call centre experience would be an advantage.
  • Attention to detail and the ability to work to tight deadlines is essential.
  • Solid administration and self-organisational abilities.
  • Excellent communication skills.
  • Ability to work within a fast-paced environment.
  • Good people skills and a friendly nature.
  • Taking initiative to solving problems and queries.
  • Read more…

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